@book{27312,
	author = {Chao, Samantha. and Institute of Medicine (U.S.).},
	title = {Creating a business case for quality improvement research},
	publisher = {National Academies Press,},
	year = {2008.},
	address = {Washington, D.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10225197}
}