@book{31015,
	author = {Bayraktaro�glu, Ar�n, and ebrary, Inc.},
	title = {Linguistic politeness across boundaries},
	publisher = {J. Benjamins Pub. Co.,},
	year = {c2001.},
	series = {Pragmatics & beyond,},
	address = {Amsterdam ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10014691}
}