TY  - BOOK
AU  - Goodey,Paul
ED  - ebrary, Inc.
TI  - Salesforce CRM: the definitive admin handbook 
AV  - HF5415.5 .G66 2013eb
PY  - 2013///
CY  - Birmingham, UK
PB  - Packt Pub.
KW  - Customer relations
KW  - Management
KW  - Data processing
KW  - Marketing
KW  - Sales management
KW  - Salesforce (Online service)
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10742640
ER  -