@book{37163,
	author = {Li, Charlene. and Solis, Brian. and ebrary, Inc.},
	title = {The seven success factors of social business strategy},
	publisher = {Jossey-Bass,},
	year = {2013.},
	series = {Jossey-Bass short format series},
	address = {San Francisco :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10728327}
}