@book{4593,
	author = {Zoltners, Andris A. and Lorimer, Sally E. and ebrary, Inc.},
	title = {Building a winning sales force},
	publisher = {AMACOM,},
	year = {c2009.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10279921}
}