01288nam a22003374a 4500001001200000003000800012006001900020007001500039008004100054010001700095020001800112020002800130040002100158035002000179050002500199082001800224100003200242245010600274260006500380300002300445500006400468533015200532650002200684650002300706650001300729655002900742700001900771710001700790856012600807999001700933ebr10060557CaPaEBRm        u        cr cn|||||||||020709s2003    uika    s     001 0 eng    z  2002010655  z9780851997636  z0851995411 (alk. paper)  aCaPaEBRcCaPaEBR  a(OCoLC)5276819814aG155.A1bW488 2003eb04a910/.68/42211 aWilliams, Christine,d1951-10aService quality in leisure and tourismh[electronic resource] /cChristine Williams and John Buswell.  aWallingford, Oxon, UK ;aCambridge, MA :bCABI Pub.,cc2003.  aix, 230 p. :bill.  aIncludes bibliographical references (p. 209-222) and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aLeisure industry. 0aQuality assurance. 0aTourism. 7aElectronic books.2local1 aBuswell, John.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10060557zAn electronic book accessible through the World Wide Web; click to view  c46060d46060