TY - BOOK AU - Mergel,Ines AU - Greeves,Bill ED - ebrary, Inc. TI - Social media in the public sector field guide: designing and implementing strategies and policies AV - JF1525.A8 M47 2013eb U1 - 352.3/802854678 23 PY - 2013/// CY - San Francisco PB - Jossey-Bass KW - Internet in public administration KW - Social media KW - Political aspects KW - Political participation KW - Technological innovations KW - Electronic books KW - local N1 - Includes bibliographical references and index; pt. 1. How did we get here? -- pt. 2. The tools: where do I start? -- pt. 3. Policy and implementation -- pt. 4. Where do we go from here?; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10626250 ER -