@book{51600,
	author = {West, Scott, and Anthony, Mitch. and ebrary, Inc.},
	title = {Your client's story},
	publisher = {Dearborn Trade Pub.,},
	year = {2005.},
	address = {Chicago :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10087062}
}