@book{57095,
	author = {Flicker, Barry, and ebrary, Inc.},
	title = {Working at warp speed},
	publisher = {Berrett-Koehler Publishers,},
	year = {c2002.},
	address = {San Francisco :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10315368}
}