@book{59099,
	author = {Luke, Kang Kwong. and ebrary, Inc.},
	title = {Telephone calls},
	publisher = {J. Benjamins Pub.,},
	year = {c2002.},
	series = {Pragmatics & beyond,},
	address = {Philadelphia, PA :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10041593}
}