@book{65562,
	author = {ebrary, Inc.},
	title = {Themed issue on "A quality perspective"},
	publisher = {Emerald Group Publishing,},
	year = {c2002.},
	series = {Managerial auditing journal ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10052693}
}