01176nam a2200289Ia 4500001001200000003000800012006001900020007001500039008004100054020001500095040002100110035002100131050002600152245015200178260005900330300001100389490005200400533015200452650001500604650003500619655002900654700002100683700002200704710001700726856012600743999001700869ebr10052724CaPaEBRm        u        cr cn|||||||||000815s2002    enk     s     000 0 eng d  z0861767411  aCaPaEBRcCaPaEBR  a(OCoLC)13316722714aHD9980.5b.M37 2002eb00aMarket orientation and service firm performanceh[electronic resource] :ba research agenda /cguest editors, Brendan J. Gray and Graham J. Hooley.  aBradford, England :bEmerald Group Publishing,cc2002.  a211 p.0 aEuropean journal of marketing ;vv.36, no. 9/10  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aMarketing. 0aService industriesxMarketing. 7aElectronic books.2local1 aGray, Brendan J.1 aHooley, Graham J.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10052724zAn electronic book accessible through the World Wide Web; click to view  c65593d65593