@book{67226,
	author = {Hayes, David K. and Ninemeier, Jack D. and ebrary, Inc.},
	title = {50 one-minute tips for retaining employees},
	publisher = {Crisp Learning,},
	year = {c2001.},
	series = {A Fifty-minute series book},
	address = {Menlo Park, CA :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10058822}
}