@book{68216,
	author = {Ferrara, Kathleen. and ebrary, Inc.},
	title = {Therapeutic ways with words},
	publisher = {Oxford University Press,},
	year = {1994.},
	series = {Oxford studies in sociolinguistics},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10086858}
}