TY - BOOK AU - Andersen,Bj�rn AU - Fagerhaug,Tom TI - Root cause analysis: simplified tools and techniques AV - HD62.15 .A53 2006eb U1 - 658.4/013 22 PY - 2006/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Total quality management KW - Problem solving KW - Quality control KW - Electronic books N1 - Includes bibliographical references and index UR - http://site.ebrary.com/lib/rucke/Doc?id=10907784 ER -