@book{75436,
	author = {Canada, Dick, and ebrary, Inc.},
	title = {The 24 sales traps and how to avoid them},
	publisher = {AMACOM,},
	year = {c2002.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10044972}
}