@book{75933,
	author = {Micklewright, Mike,},
	title = {Out of another @#&*% crisis! :},
	publisher = {ASQ Quality Press,},
	year = {2010.},
	address = {Milwaukee, Wisconsin :},
	note = {Accompanying DVD titled: "An evening with Dr. Deming," a video with Mike Micklewright portraying Dr. Edwards Deming.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10929590}
}