@book{75958,
	author = {Phillips, Ann W.,},
	title = {ISO 9001:2008 internal audits made easy :},
	publisher = {ASQ Quality Press,},
	year = {2009.},
	address = {Milwaukee, Wisconsin :},
	edition = {Third edition.},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10929630}
}