@book{78347,
	author = {Ihde, Don, and ebrary, Inc.},
	title = {Listening and voice},
	publisher = {State University of New York Press,},
	year = {c2007.},
	address = {Albany :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10575797}
}