@book{83233,
	author = {Pain, Jean. and ebrary, Inc.},
	title = {Not just talking},
	publisher = {Karnac,},
	year = {2009.},
	address = {London :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10419951}
}