@book{83441,
	author = {Jacobs, Sheri.},
	title = {The art of membership :},
	publisher = {Jossey-Bass,},
	year = {2014.},
	series = {ASAE-Wiley Series},
	address = {San Francisco, California :},
	edition = {First edition.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10827166}
}