@book{84970,
	author = {Sleezer, Catherine. and Russ-Eft, Darlene F.},
	title = {A practical guide to needs assessment. /},
	publisher = {Wiley,},
	year = {2014.},
	address = {San Francisco, California :},
	edition = {Third edition.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10829809}
}