@book{86684,
	author = {Pradhan, N. and Chopra, Niti. and ebrary, Inc.},
	title = {Communication skills for educational managers},
	publisher = {Book Enclave,},
	year = {2008.},
	address = {Jaipur, India :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10415438}
}