00954nam a2200253Ia 4500001001200000003000800012006001900020007001500039008004100054020001800095024001800113040002100131035002100152050002600173245006400199260005900263300001000322533015200332650002300484650002100507655002900528710001700557856012600574ebr10149873CaPaEBRm        u        cr cn|||||||||000815s2003    enk     s     000 0 eng d  z97818466329693 z9781846632969  aCaPaEBRcCaPaEBR  a(OCoLC)56792570414aHF5415.5b.S47 2003eb00aService qualityh[electronic resource] :ban Emerald guide.  aBradford, England :bEmerald Group Publishing,cc2003.  a94 p.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aCustomer services. 0aQuality control. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10149873zAn electronic book accessible through the World Wide Web; click to view