01278nam a2200313Ia 4500001001200000003000800012006001900020007001500039008004100054020001800095024001800113040002100131035002100152050002500173245015000198260005900348300001000407490009000417533015200507650002100659650003500680655002900715700001800744700001900762700002300781710001700804856012600821999001700947ebr10156470CaPaEBRm        u        cr cn|||||||||000815s2006    enk     s     000 0 eng d  z97818466319863 z9781846631986  aCaPaEBRcCaPaEBR  a(OCoLC)18253006514aRA399.A1bS87 2006eb00aSustainable quality services in the healthcare industryh[electronic resource] /cguest editors: Pui-Mun Lee, PohWah Khong and Dhanjoo N. Ghista.  aBradford, England :bEmerald Group Publishing,cc2006.  a96 p.0 aThe TQM Magazine, the international review of organizational improvement ;v18, no. 6  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aQuality control. 0aMedical carexQuality control. 7aElectronic books.2local1 aLee, Pui-Mun.1 aKhong, PohWah.1 aGhista, Dhanjoo N.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10156470zAn electronic book accessible through the World Wide Web; click to view  c93634d93634