@book{94491,
	author = {ebrary, Inc.},
	title = {Performance measurement in the public sector},
	publisher = {Emerald Group Publishing,},
	year = {c2004.},
	series = {Handbook of business strategy},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10149903}
}