01010nam a2200265Ia 4500001001200000003000800012006001900020007001500039008004100054020001800095024001800113040002100131035002100152050002400173245008600197260005900283300001000342533015200352650002800504650002300532655002900555710001700584856012600601999001700727ebr10149909CaPaEBRm        u        cr cn|||||||||000815s2005    enk     s     000 0 eng d  z97818466327093 z9781846632709  aCaPaEBRcCaPaEBR  a(OCoLC)18253064314aHF5718b.C67 2005eb00aCorporate and customer communicationsh[electronic resource] :ban Emerald guide.  aBradford, England :bEmerald Group Publishing,cc2005.  a43 p.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aBusiness communication. 0aCustomer services. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10149909zAn electronic book accessible through the World Wide Web; click to view  c94497d94497