@book{94689,
	author = {Riccucci, Norma. and ebrary, Inc.},
	title = {Public administration},
	publisher = {Georgetown University Press,},
	year = {c2010.},
	series = {Public management and change series},
	address = {Washington, D.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10399502}
}