TY  - BOOK
AU  - Schuman,Sandy
ED  - ebrary, Inc.
TI  - The handbook for working with difficult groups: how they are difficult, why they are difficult and what you can do about it 
T2  - The Jossey-Bass business & management series
AV  - HD42 .H357 2010eb
U1  - 658.3/145 22
PY  - 2010///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Conflict management
KW  - Interpersonal relations
KW  - Interpersonal conflict
KW  - Teams in the workplace
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10375613
ER  -