@book{96716,
	author = {Al-Maskari, Khaled Mohamed, and ebrary, Inc.},
	title = {A practical guide to business writing},
	publisher = {Wiley,},
	year = {2012.},
	address = {Chichester, West Sussex. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10606057}
}