@book{9746,
	author = {Okita, Toshie. and ebrary, Inc.},
	title = {Invisible work},
	publisher = {Benjamins Pub. Co.,},
	year = {c2002.},
	series = {Impact, studies in language and society,},
	address = {Amsterdam ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10022323}
}