@book{97834,
	author = {Neale, Margaret Ann. and ebrary, Inc.},
	title = {Looking back, moving forwards},
	publisher = {Emerald,},
	year = {2012.},
	series = {Research on managing groups and teams ;},
	address = {Bingley, UK :},
	edition = {1st ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10608581}
}