Rongo Univesity Library

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21.
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The ETTO principle efficiency-thoroughness trade-off : why things that go right sometimes go wrong / by Hollnagel, Erik, Publication: Farnham, England ; | Burlington, VT : Ashgate, 2009 . vii, 150 p. : , Includes index. Date: 2009 Availability: No items available:

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Balanced scorecards & operational dashboards with Microsoft Excel by Person, Ron, Publication: Indianapolis : J. Wiley and Sons, 2013 . xxvi, 454 p. : Date: 2013 Availability: No items available:

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First be nimble a story about how to adapt, innovate and perform in a volatile business world / by Winter, Graham. Publication: Milton, Qld. : Jossey-Bass, 2012 . xxi, 154 p. : Date: 2012 Availability: No items available:

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Key performance indicators for government and non profit agencies implementing winning KPIs / by Parmenter, David. Publication: Hoboken, N.J. : John Wiley & Sons, 2012 . xxi, 309 p. : Date: 2012 Availability: No items available:

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Performance architecture the art and science of improving organizations / by Addison, Roger M., Publication: [Silver Spring, Md.] : | San Francisco, CA : International Society for Performance Improvement ; | Pfeiffer, 2009 . xxvii, 166 p. : Date: 2009 Availability: No items available:

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Key performance indicators developing, implementing, and using winning KPIs / by Parmenter, David. Publication: Hoboken, NJ : John Wiley & Sons, 2010 . xix, 299 p. , Includes index. Date: 2010 Availability: No items available:

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Managing the psychological contract using the personal deal to increase business performance / by Wellin, Michael. Publication: Aldershot, England ; | Burlington, VT : Gower, 2007 . xvi, 242 p. : , Includes index. Date: 2007 Availability: No items available:

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Transferring learning to behavior using the four levels to improve performance / by Kirkpatrick, Donald L. Publication: San Francisco, CA : Berrett-Koehler Publishers, 2005 . xiii, 182 p. : Date: 2005 Availability: No items available:

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