Successful business process management :
Physical details: 1 online resource (283 pages) ISBN:9780814434024 (e-book).-
http://site.ebrary.com/lib/rucke/Doc?id=10843706
- An electronic book accessible through the World Wide Web; click to view
Includes index.
part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
Description based on print version record.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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