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1.
Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children / by Betz, Charles T. Publication: Amsterdam ; | Boston : Elsevier/Morgan Kaufmann, 2007 . xxix, 417 p. : , Includes bibliographical references (p. 397-406) and index. Date: 2007 Availability: No items available:

2.
Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children / by Betz, Charles T. Publication: Amsterdam ; | Boston : Elsevier/Morgan Kaufmann, 2007 . xxix, 417 p. : , Includes bibliographical references (p. 397-406) and index. Date: 2007 Availability: No items available:

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