Rongo Univesity Library catalog › Details for: Delivering effective social customer service :

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Delivering effective social customer service :

by Blunt, Carolyn.

Additional authors: Hill-Wilson, Martin. | Ward, Andrew.

Physical details: 1 online resource (252 pages) : illustrations ISBN:9781118770566 (e-book); 9781118662656 (e-book).

Subject(s): Consumer satisfaction. | Customer relations -- Management. | Customer services. | Electronic books.

Online resources:

http://site.ebrary.com/lib/rucke/Doc?id=10788038
- An electronic book accessible through the World Wide Web; click to view

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Includes index.

Description based on online resource; title from PDF title page (ebrary, viewed November 07, 2013).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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