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Lean-Six Sigma for healthcare :

by Caldwell, Chip,
Additional authors: Butler, Greg, -- author. | Poston, Nancy, -- author. | American Society for Quality, -- issuing body.
Edition statement:Second edition. Physical details: 1 online resource (238 pages) : illustrations ISBN:9780873897594 (e-book).
Subject(s): Health services administration -- Quality control. | Medical care -- Cost effectiveness. | Six sigma (Quality control standard) | Organizational effectiveness. | Performance standards. | Strategic planning. | Chief executive officers. | Hospital administrators. | Electronic books.
Online resources:
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Revised edition of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005.

Includes bibliographical references and index.

The role of senior leaders : raising the performance bar -- The role of senior leaders : coaching cost of quality recovery -- The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change -- The role of senior leaders : managing the organization accountable change model -- The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time -- The role of senior leaders : driving sustainable organizational change -- The role of senior leaders : engaging physicians -- The role of senior leaders : achieving sustainable results (magic moment example) -- Summation.

Description based on print version record.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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