Rongo Univesity Library catalog › Details for: Implementing service quality based on ISO/IEC 20000 :

Normal view MARC view ISBD view

Implementing service quality based on ISO/IEC 20000 :

by Kunas, Michael. Edition statement:Third edition. Physical details: 1 online resource (109 pages) ISBN:9781849284431 (e-book).

Subject(s): Business enterprises -- Computer networks. | Industrial management. | Information technology -- Management. | Electronic books.

Online resources:

http://site.ebrary.com/lib/rucke/Doc?id=10772211
- An electronic book accessible through the World Wide Web; click to view

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

No physical items for this record

Description based on online resource; title from PDF title page (ebrary, viewed October 18, 2013).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

There are no comments on this title.

to post a comment.