Your search returned 2 results.

1.
Principles of customer relationship management / by Baran, Roger J. Publication: Mason, Ohio : Thomson/South-Western, 2008 . xvi, 511 p. : 26 cm. Date: 2008 Availability: Items available: Rongo University Library (4),

2.
CRM : the foundation of contemporary marketing strategy / by Baran, Roger J. Publication: New York, NY : Routledge, 2013 . ix, 393 p. : 26 cm. Date: 2013 Availability: No items available:

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