Mountain, Anita.
Working together organizational transactional analysis and business performance / [electronic resource] : Anita Mountain, Chris Davidson. - Burlington, Vt. : Gower, 2011. - xiv, 271 p. : ill., ports.
Includes bibliographical references and index.
Introduction : principles and values of transactional analysis -- Context of people at work -- The basis of communication -- Getting to be an effective communicator -- Recognition -- Agreeing the way forward -- Extending our styles repertoire -- Ignoring realities : awareness and discounting -- The games we play -- Telling the story -- The relationship between individuals and the organization -- Integrative leadership -- Culture -- Bullying -- Stress and life balance -- Concepts for thriving -- Countering anger & conflict -- Conclusion.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Organizational behavior.
Business communication.
Psychology, Industrial.
Transactional analysis.
Electronic books.
HD58.7 / .M6888 2011eb
650.1
Working together organizational transactional analysis and business performance / [electronic resource] : Anita Mountain, Chris Davidson. - Burlington, Vt. : Gower, 2011. - xiv, 271 p. : ill., ports.
Includes bibliographical references and index.
Introduction : principles and values of transactional analysis -- Context of people at work -- The basis of communication -- Getting to be an effective communicator -- Recognition -- Agreeing the way forward -- Extending our styles repertoire -- Ignoring realities : awareness and discounting -- The games we play -- Telling the story -- The relationship between individuals and the organization -- Integrative leadership -- Culture -- Bullying -- Stress and life balance -- Concepts for thriving -- Countering anger & conflict -- Conclusion.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Organizational behavior.
Business communication.
Psychology, Industrial.
Transactional analysis.
Electronic books.
HD58.7 / .M6888 2011eb
650.1