Working together

by Mountain, Anita.
Additional authors: Davidson, Chris. | ebrary, Inc.
Published by : Gower, (Burlington, Vt. :) Physical details: xiv, 271 p. : ill., ports. Year: 2011
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Includes bibliographical references and index.

Introduction : principles and values of transactional analysis -- Context of people at work -- The basis of communication -- Getting to be an effective communicator -- Recognition -- Agreeing the way forward -- Extending our styles repertoire -- Ignoring realities : awareness and discounting -- The games we play -- Telling the story -- The relationship between individuals and the organization -- Integrative leadership -- Culture -- Bullying -- Stress and life balance -- Concepts for thriving -- Countering anger & conflict -- Conclusion.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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