Tuominen, Kari.
Managing processes in your professional service enterprise : self-assessment work book : 38 probing questions and contrasting pairs of examples / Kari Tuominen, Kai Laamanen, Jussi Moisio. - 1 online resource (132 pages) : illustrations (some color). - Entrepreneurship series .
"EFQM 2013/ISO 9001."
9789522285737 (e-book)
Industrial management--Problems, exercises, etc.
Total quality management--Problems, exercises, etc.
Electronic books.
HD62.15 / .T86 2012eb
Managing processes in your professional service enterprise : self-assessment work book : 38 probing questions and contrasting pairs of examples / Kari Tuominen, Kai Laamanen, Jussi Moisio. - 1 online resource (132 pages) : illustrations (some color). - Entrepreneurship series .
"EFQM 2013/ISO 9001."
9789522285737 (e-book)
Industrial management--Problems, exercises, etc.
Total quality management--Problems, exercises, etc.
Electronic books.
HD62.15 / .T86 2012eb