Service, satisfaction and climate (Record no. 145178)

000 -LEADER
fixed length control field 01589nam a2200337 a 4500
100 1# - MAIN ENTRY--AUTHOR NAME
Personal name Walker, John.
245 10 - TITLE STATEMENT
Title Service, satisfaction and climate
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Bingley, U.K. :
Name of publisher Emerald Group Publishing Limited,
Year of publication 2010.
300 ## - PHYSICAL DESCRIPTION
Number of Pages ix, 271 p.
490 1# - SERIES STATEMENT
Series statement Innovation and leadership in English language teaching,
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note pt. 1. Conceptual and theoretical background -- pt. 2. Student perceptions -- pt. 3. Provider perceptions -- pt. 4. Applications and issues.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term English language
Topical Term Language and languages
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://site.ebrary.com/lib/rucke/Doc?id=10428783

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