Rongo Univesity Library catalog › Details for: Service, satisfaction and climate

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Service, satisfaction and climate

by Walker, John.

Additional authors: ebrary, Inc.

Series: Innovation and leadership in English language teaching, 2041-272X ; . v. 2 Edition statement:1st ed. Published by : Emerald Group Publishing Limited, (Bingley, U.K. :) Physical details: ix, 271 p.

Subject(s): English language -- Study and teaching -- Foreign speakers. | Language and languages -- Study and teaching. | Electronic books.

Year: 2010

Online resources:

http://site.ebrary.com/lib/rucke/Doc?id=10428783
- An electronic book accessible through the World Wide Web; click to view

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Includes bibliographical references (p. 239-256).

pt. 1. Conceptual and theoretical background -- pt. 2. Student perceptions -- pt. 3. Provider perceptions -- pt. 4. Applications and issues.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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