Beyond world class (Record no. 24079)
| 000 -LEADER | |
|---|---|
| fixed length control field | 01797nam a22003374a 4500 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Ross, Alan M. |
| 245 10 - TITLE STATEMENT | |
| Title | Beyond world class |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Chicago, IL : |
| Name of publisher | Dearborn Trade Pub., |
| Year of publication | c2002. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | ix, 228 p. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | A business parable -- Becoming a beyond world class company -- Strategy toward beyond world class -- Building covenantal relationships -- Seeing the customers' future: four power questions -- Covenanting with customers: five significant questions -- Beyond marketing 101: continuous solutions development -- The model of a solution -- Covenanting with employees -- Building a character culture -- Culture character: humility -- Culture character: sponsoring champions -- Culture character: integrity and modeling -- Culture character: fairness and caring -- An uncommon passion. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Corporate culture. |
| Topical Term | Customer relations. |
| Topical Term | Human capital. |
| Topical Term | Success in business. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Murphey, Cecil. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/rucke/Doc?id=10019931 |
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