The customer-focused library :
Published by : Libraries Unlimited, (Santa Barbara, Calif. :) Physical details: xviii, 95 p. : ill. ; 26 cm. ISBN:9781591588757 (pbk : alk. paper); 1591588758 (pbk : alk. paper); 9781591588764 (ebook); 1591588766 (ebook).
Subject(s):
Public libraries
--
United States.
|
Public services (Libraries)
|
Library users.
|
Libraries and community.
|
Libraries
--
Marketing.
|
Organizational change.
Year: 2009
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Short Loan Books |
Rongo University Library
Welcome to RUC OPAC |
Non-fiction | Z731 .M339 2009 (Browse shelf) | Available | 201700198 | |
| Short Loan Books |
Rongo University Library
Welcome to RUC OPAC |
Non-fiction | Z731 .M339 2009 (Browse shelf) | Available | 201700199 |
Includes bibliographical references and index.
Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
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