Rongo Univesity Library

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101.
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Statistical methods in customer relationship management by Kumar, V., Publication: Hoboken, N.J. : Wiley, 2012 . xiii, 272 p. : Date: 2012 Availability: No items available:

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102.
Romancing the brand : how brands create strong, intimate relationships with customers / by Halloran, Tim, Publication: . 1 online resource (275 pages) , Includes index. Availability: No items available:

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103.
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Social media marketing the next generation of business engagement / by Evans, Dave, Publication: Hoboken, NJ : Wiley Technology Pub., 2010 . xix, 388 p. Date: 2010 Availability: No items available:

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104.
The innovative sale / by Donnolo, Mark. Publication: . 1 online resource (304 pages) : , Includes index. Availability: No items available:

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105.
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Citizen marketers when people are the message / by McConnell, Ben. Publication: Chicago, IL : Kaplan Pub., 2006 . xiv, 223 p. Date: 2006 Availability: No items available:

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107.
Connected CRM : implementing a big-data-driven, customer-centric business strategy / by Williams, David, Publication: . 1 online resource (258 pages) , Includes index. | "How to Optimize Customer Value in a Big-Data, Digital World"--Cover. Availability: No items available:

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109.
The co-creation paradigm / by Ramaswamy, Venkatram, Publication: . 1 online resource (356 pages) : Availability: No items available:

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110.
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Clients first the two word miracle / by Callaway, Joseph, Publication: Hoboken, N.J. : Wiley, 2013 . xii, 228 p. , Includes index. Date: 2013 Availability: No items available:

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111.
Handbook of strategic account management : a comprehensive resource / by Woodburn, Diana, Publication: . 1 online resource (650 pages) Availability: No items available:

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112.
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Citizen relationship management a study of CRM in government / by Schellong, Alexander. Publication: Frankfurt am Main : Lang, 2008 . xx, 242 p. : Date: 2008 Availability: No items available:

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The experience effect engage your customers with a consistent and memorable brand experience / by Joseph, Jim, Publication: New York : AMACOM, 2010 . xviii, 222 p. : Date: 2010 Availability: No items available:

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115.
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Anticipate know what your customers want before they do / by Thomas, Bill, Publication: Hoboken, N.J. : John Wiley & Sons, 2013 . v, 218 p. : Date: 2013 Availability: No items available:

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116.
Salesforce.com for dummies / by Kao, Liz, Publication: . 1 online resource (435 pages). , Includes index. Availability: No items available:

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117.
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CRM unplugged releasing CRM's strategic value / by Bligh, Philip. Publication: Hoboken, N.J. : Wiley, 2004 . xviii, 205 p. : Date: 2004 Availability: No items available:

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120.
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Conquering consumerspace marketing strategies for a branded world / by Solomon, Michael R. Publication: New York : AMACOM, 2003 . xii, 276 p. : Date: 2003 Availability: No items available:

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