Rongo Univesity Library

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201.
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Anticipate know what your customers want before they do / by Thomas, Bill, Publication: Hoboken, N.J. : John Wiley & Sons, 2013 . v, 218 p. : Date: 2013 Availability: No items available:

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202.
Salesforce.com for dummies / by Kao, Liz, Publication: . 1 online resource (435 pages). , Includes index. Availability: No items available:

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CRM unplugged releasing CRM's strategic value / by Bligh, Philip. Publication: Hoboken, N.J. : Wiley, 2004 . xviii, 205 p. : Date: 2004 Availability: No items available:

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206.
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Conquering consumerspace marketing strategies for a branded world / by Solomon, Michael R. Publication: New York : AMACOM, 2003 . xii, 276 p. : Date: 2003 Availability: No items available:

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Customer service training 101 quick and easy techniques that get great results / by Evenson, Renee, Publication: New York : AMACOM, 2005 . ix, 207 p. , Includes index. Date: 2005 Availability: No items available:

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Blogging for business everything you need to know and why you should care / by Holtz, Shel. Publication: Chicago, IL : Kaplan Pub., 2006 . xvii, 247 p. cm. , Includes index. Date: 2006 Availability: No items available:

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Sage ACT! 2012 cookbook over 90 advanced recipes for power users of ACT! 2012 for increasing the efficiency of your business / by Fredricks, Karen S. Publication: Birmingham, U.K. : Packt Pub., 2011 . iv, 267 p. : , Includes index. | "Quick answers to common problems". Date: 2011 Availability: No items available:

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Managing global customers an integrated approach / by Yip, George S. Publication: Oxford ; | New York : Oxford University Press, 2007 . xiii, 272 p. Date: 2007 Availability: No items available:

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Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRM / by Rossi, Ian D. Publication: Birmingham, U.K. : Packt Pub. Ltd., 2011 . v, 233 p. : , Includes index. Date: 2011 Availability: No items available:

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Implementing SugarCRM by Whitehead, Michael J. R. Publication: Birmingham, U.K. : Packt Pub., 2006 . vii, 313 p. : , "Introduce the leading Open Source CRM application into your small/mid-size business with this systematic, practical guide." | Includes index. Date: 2006 Availability: No items available:

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The financial services marketing handbook tactics and techniques that produce results / by Ehrlich, Evelyn, Publication: Hoboken, NJ : Bloomberg Press, 2012 . xi, 196 p. Date: 2012 Availability: No items available:

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Oracle Siebel CRM 8 installation and management install, configure, and manage a robust customer relationship management system using Siebel CRM / by Hansal, Alexander. Publication: Birmingham, U.K. : Packt Pub., 2010 . xii, 549 p. : , Includes index. Date: 2010 Availability: No items available:

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E-business in the 21st century realities, challenges, and outlook / by Xu, Jun, Publication: Hackensack, NJ : World Scientific, 2010 . xi, 451 p. : Date: 2010 Availability: No items available:

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