Rongo Univesity Library

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The passenger has gone digital and mobile accessing and connecting through information and technology / by Taneja, Nawal K. Publication: Burlington, Vt. : Ashgate Pub., 2011 . lx, 208 p. : Date: 2011 Availability: No items available:

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Customer service management training 101 quick and easy techniques that get great results / by Evenson, Renee, Publication: New York : American Management Association, 2012 . ix, 214 p. : , Includes index. Date: 2012 Availability: No items available:

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84.
Customer service in the information environment / by St. Clair, Guy, Publication: . 1 online resource (158 pages) Availability: No items available:

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Social network analysis in telecommunications by Reis Pinheiro, Carlos Andre, Publication: Hoboken, NJ : Wiley, 2011 . xx, 284 p. , Includes index. Date: 2011 Availability: No items available:

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The ultimate online customer service guide how to connect with your customers to sell more! / by Collier, Marsha. Publication: Hoboken, N.J. : John Wiley & Sons, 2011 . iv, 252 p. : , Includes index. Date: 2011 Availability: No items available:

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Open services innovation rethinking your business to grow and compete in a new era / by Chesbrough, Henry William. Publication: San Francisco, Calif. : Jossey-Bass, 2011 . xiii, 242 p. : Date: 2011 Availability: No items available:

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Phone clones authenticity work in the transnational service economy / by Mirchandani, Kiran, Publication: Ithaca : ILR Press, 2012 . x, 174 p. Date: 2012 Availability: No items available:

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Niche envy marketing discrimination in the digital age / by Turow, Joseph. Publication: Cambridge, Mass. : MIT Press, 2006 . viii, 225 p. Date: 2006 Availability: No items available:

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The daily you how the new advertising industry is defining your identity and your worth / by Turow, Joseph. Publication: New Haven : Yale University Press, 2011 . xi, 234 p. Date: 2011 Availability: No items available:

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Luxury retail management how the world's top brands provide quality product and service support / by Chevalier, Michel. Publication: Singapore : Wiley, 2012 . xiii, 306 p. : Date: 2012 Availability: No items available:

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Marketing for rainmakers 52 rules of engagement to attract and retain customers for life / by Fragasso, Philip M., Publication: Hoboken, N.J. : John Wiley & Sons, 2008 . xx, 279 p. : , Includes index. Date: 2008 Availability: No items available:

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Understanding the construction client by Boyd, David. Publication: Oxford ; | Malden, MA : Blackwell, 2006 . xiv, 314 p. : Date: 2006 Availability: No items available:

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Perception of a difference the power in buying, marketing and selling customer care / by Zimmerman, Wesley. Publication: Scottsdale, AZ : WZA, Inc., 2005 . 305 p. Date: 2005 Availability: No items available:

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Positively outrageous service how to delight and astound your customers and win them for life / by Gross, T. Scott. Publication: Chicago : Dearborn Trade, 2004 . xii, 211 p. , Includes index. Date: 2004 Availability: No items available:

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