Rongo Univesity Library

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Business service management best practices by Darmawan, Budi. Publication: Austin, TX : IBM, International Technical Support Organization, 2004 . xii, 170 p. : , "Tivoli software"--Cover. | "This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso. | "June 2004." | "SG24-7053-00." Date: 2004 Availability: No items available:

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Business service management best practices by Darmawan, Budi. Publication: Austin, TX : IBM, International Technical Support Organization, 2004 . xii, 170 p. : , "Tivoli software"--Cover. | "This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso. | "June 2004." | "SG24-7053-00." Date: 2004 Availability: No items available:

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